2/10 Terrible
Kirsty
Viajó con su familia y niños pequeños, Viajó con su familia
28 ago. 2024
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Me and my little family were sxcited to come and stay here. We arrived an hour after the check in time given for the staff to then ask us another 45 mins as the room hasnt been cleaned. We werent happy about this as we were tired and wanted to get into the room to relax. The "double bed" in the room was the smallest double bed ive seen. The shower hot water took a long time to heat up for a shower in the morning. Some guests came back around 10pm the night we stayed and were up talking nd laughing very loudly until midnight, so me and my partner didnt get to sleep until past that. It seems the guest also brought more people into their room as it got louder and louder with no respect for other guests staying and sleeping at that time. There was a number to message which we did with our concerns in these people staying next to us, but we got no answer and no follow up message in the morning. We originally booked 2 nights there but decided to leave and not stay another night due to the bad experience we have had here. Someone should be manning the desk down stairs, especially if people are going to start bringing in randoms into their room and keep everyone up till gone midnight. We arent happy at all with this hotel and our stay. So please aviod this hotel! The pictures are nothing like the actual rooms either!!
Kirsty
Se hospedó 2 noches en agosto de 2024