I was excited to get to the lake house and relax after my 6 hour drive, but it may have tarnished my desire to ever get a VRBO property ever again. Driving to the home leaves little to be desired. While the street itself isn’t too bad, getting there feels like driving through the hillbilly ghetto. The home is cutely decorated and check-in was easy. But, as soon as I opened the fridge to put away my food and run to the bathroom, I quickly realized the details were overlooked. The fridge hadn’t been wiped out, the soap dispenser was empty, the toilet paper roll was at the end and I had to dig to find new supplies. I shrugged that off until going to bed. I inspected the sheets and found a beard hair and eyelash. Then, I tossed the throw pillows onto the floor and out scurried a roach the size of a quarter! Next to the bed on the floor was some sticky residue and there were bugs and dust balls under the side tables and in the corners. I knew there was no way we could sleep knowing cockroaches were crawling around so we called the property company and the owner who promised a full refund. We left the home the same night we arrived and had to find another place to stay at the last minute. A few days later, I received a refund for less than 10% the total cost. The owner was suddenly impossible to get ahold of and after a few attempts to reach her, it was obvious she did not care to make the situation right. I was EXTREMELY disappointed in this experience.