My husband and I enjoyed our stay, however more attention needs to be paid to the guest experience. The rate is not cheap, therefore guests expect a certain level of finesse and care. There were a number of issues, in particular:
- filthy pots and pans
- no soap provided in either shower
- no hand towels provided in either bathroom
- not enough kindling provided for the stay (it had been raining leading up and any kindling on the property was wet - no offer was made to bring us a supply)
- firewood provided was too big to burn, no axe obvious to find
- The listing states the accommodation is suitable for children, however we recommend having a highchair available
- Providing a guest handbook is recommended - this was an issue as the mobile reception is not great and we weren't able to access all the guest information online. Iain was really helpful in this particular instance and texted us all the info.
All in all, the location is fantastic, we really enjoyed sitting outside and soaking up the country air in a beautiful part of Victoria.