The villa was spectacular, with exceptional views as advertised in the listing. It was very clean and well appointed. We really enjoyed our stay, except for a very stressful arrival, and an apparent lack of concern by the property manager Sam.
When I reserved the villa earlier this year I was unsure how many family members would join us. I was pretty sure there would be 5 adults, but maybe as many as 8, at least for part of the time. We chose this villa because of its appearance, comfortable layout, and spectacular views. We realized that there were only 3 bedrooms with king beds, but it looked like there was a large couch and plenty of room for an extra person if needed.
The listing says "sleeps 7." There is nothing about a maximum of 6 people, yet that is what Sam told me after 5 of us arrived and I mentioned that 2 more would be joining us that night. She said that would not be possible because there was a strict policy of 6 people maximum. I explained that my sister was flying in that night and would have no place to stay. She was inflexible and said that she would check on other places. She called back later and said that everywhere she checked was fully booked. She was still unwilling to accommodate, said we would just have to find something, and never called back to check.
Fortunately, my son was finally able to book a room at Nanny Cay. This, of course, was quite inconvenient and an additional expense. Sam did not seem to care.