6/10 Aceptable
Dick M.
13 jun. 2024
Some BAD and some good
We booked this stay for one primary reason. It "had" a fenced yard that we prefer for our dog. When we arrived, we found that the fence had been crushed and bent down apparently by a tree fell during a storm. We also noted that the back yard itself was in very poor condition with animal holes, weeds and heavy insect presence - the back yard was essentially not usable.
We also found that the pet throw on the couch was matted with hair, dog or whatever, and food crumbs - it was disgusting. We had to wash the two pet throws for them to be usable.
I understand that storm damage is unavoidable and it takes time to repair. We feel that we should have been notified of the fence that was our primary reason for staying at the property.
We contacted the management company and they were very apologetic and agreed that we should have been notified so we could make an informed choice about staying there. They are issuing a partial refund
The rest of the house was recently remodeled and functional. It was clean and we had no real complaints.
Note that the house is adjacent to an interstate highway and is quite noisy which is disclosed in the writeup. It is better late at night but still quite there.
Dick M.
Se hospedó 3 noches en junio de 2024