The deck was phenomenal and the house was large, comfortable and mostly as described. Our biggest disappointment was the dock, which we found to be in very poor shape. We rented a boat while we were there and the dock was missing boards and had screws laying around which was quite dangerous, especially for our two young kids. Additionally, we found the tram that takes you down to the lake was not working. Thankfully the cleaning people were still there and able to get it repaired as they had direct contact with the owner. My biggest frustration with this property was the property manager Vacasa. I called several times to have questions answered. After long phone wait times I was told my questions would be forwarded to the “local team” who
I never heard back from. I have little confidence any problems would have been addressed in a timely manner and will not rent another property managed by Vacasa. Also, it was a little strange the house didn’t have any info for things you may need to know during your stay. Ie/ directions/simple trouble shooting for the tram, where do you take trash, how to use the a/v equipment, info on the area and suggestions for grocery shopping, local restaurants, things to do, etc. Not the biggest deal but would have made things a bit simpler.