Didn’t know how to check in, emailed, called and asked at the store for instructions and NOBODY knew or responded. Didn’t know where it was ok to park or put our trailer. The shower water wouldn’t even turn on hard enough to get wet let alone wash your hair. The outlet the AC was plugged into would arc due to faulty outlet and it was black from almost catching fire..that shut our AC off while were out in the river. We came back to a room over 100 degrees. Got a hold of Philip and they offered us a different room. At this point it Saturday evening and we replugged the ac into a different outlet that wouldn’t catch fire or arc. Wasn’t worth packing up all our belongings to move just to sleep .