8/10 Bueno
Cliente verificado
5 sept. 2024
Le gustó: Limpieza, personal y atención
We had a nice time. The hotel is very beautiful and located very close to nice hiking trails and the pretty stone bridges in the area. The room was also very nice but the beds are VERY firm, so if you need a soft bed to sleep comfortably it might be a problem. The type of service and food just doesn't match up with this being a 4-star hotel. Some of the negative reviews elsewhere could probably be helped by guests having a more realistic idea of what to expect by adjusting this listing, this is a cozy layed back family run guest house, not a 4-star hotel. We see many had complained about the stairs/ramp getting up, this is not a problem at all if you are a able-bodied person and means there is a great view from the hotel+++, but I can see how someone with mobility issues and/or small children would be put-off by the steep stairs etc., the hotels.com profile should just make this clear so people know in advance. The listing also states the hotel has a spa, which I guess is technically true as there is a basement room with sauna and a hot-tub but this seems to only be in use in the winter. There was also a sign for massage, but no staff there and we were never asked if this is something we wanted. The hotel also lists a "lazy river" as their facilities, however this is just the fact that there is a river next to the hotel where this is surely a fun activity when the riverbed is not dry, however, the dry period is much easier for hiking in the gorge! :)
Cliente verificado
Se hospedó 2 noches en septiembre de 2024