2/10 Terrible
Arisel Rodríguez
Viajó con su familia
8 jun. 2024
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I just returned from the hotel and the truth is that I will not return again. We stayed for 7 days, myself, my husband and my two children. Every day I returned to the room in the afternoon, they did not leave a clean towel in my room. The minibar was never restocked. The check was the worst. They gave me my room very late, the drinks were very bad and you spend 7 days walking long stretches to look for one, neither on the beach nor in the pool do they offer you anything, there are no people there, only you have to go look for the restaurants. I made a reservation for it. Italian at 8:00 at night and 9:50 after spending 1 hour and a half with my children there, very uncomfortable and hungry, I had to go to the buffet, you pay a lot of money to have very bad service, the food is the same Every day there is no variety. Don't rely on the hotel's opinions. The same workers ask you for your cell phone and they themselves want to put Riviu on the buffet. Several times they asked me for my phone number. I didn't give it to them. I told them I'll put it on myself. The hotel is The gardens are very nice but don't trust the photos you see, the bad and hot beer I won't return again I will stay with the majestic ones they are the best quality staff you feel at home in lopesan they treat you as if they were doing you a favor
Arisel Rodríguez
Se hospedó 7 noches en junio de 2024