We were very excited to finally take a vacation for the 1st time in two years and wow this place blew it. We are from Florida and used to the occasional cockroach, but not when they are in every drawer you open and about to climb onto the bed next to your sleeping baby. We arrived to find the inside a bit dirty, cobwebs in the corners of the room, floor not very clean, ants in formation, but we expected not the best at the price compared to the other listings. However, first drawer in kitchen we opened up and bam one cockroach on the kitchen utensils. Not the end of the world so we cleaned up what we could, put our clothes away and headed out to get dinner and see family. We got home a bit late and when we walked in, there was another cockroach on the kitchen counter which scurried away. We put our daughter down on the bed to sleep as we started to put our things away. My wife turned around and saw another huge cockroach on the table next to the bed about to climb onto the bed where our daughter was sleeping; my wife blew it up with a shoe. At this point my wife is beside herself as I am trying to calm her down. She opens up a drawer to grab her clothes and there is another cockroach on the clothes!!! This was the last straw. We packed up our stuff and left at midnight and never returned. I had to send a message via whatsapp to the caretaker to let him know what we have experienced and that we were leaving immediately. He tried to offer to clean up the place in the morning but there was nothing they could do that would make us feel OK to even get one minute of sleep in that place. Unfortunately, to this day the owner/property manager has not refunded us $1 for what we experienced. "It is not their policy" is what they say. This is beyond any reasoning as a host to not accept the state of their location and not assist the guest with what they had to endure. I had to take my sleeping baby after midnight to a family member's location and sleep on the couch because there was no way we could stay in that place. I urge everyone to not stay here so you do not have to go through what we did. VRBO has not helped at all either, you call and speak to someone overseas that gives you a case number. No one calls you back. No one emails you. Very unprofessional. Never again.
