First off, the house itself and location are beautiful. The scenery is breathtaking and we enjoyed that aspect very much. However, the upkeep and management of the property was disappointing. We arrived to find dirty bedding and when we went to wash it, discovered there was no laundry detergent. We inquired if laundry from prior guests was done on site and were told it was. We asked how it was possible things got washed without soap. The response was that the cleaning service has there own. However, many of the sheets did not seem clean and a few comfortors had stains that were unacceptable. We were offered soap to be delivered and it arrived promptly however we spent our entire first day of vacation redoing a job that should have been done. We also had to rewash dishes due to old food left in them. The listing says basic supplies are provided which was true however it was no where near enough to sustain the amount of guests it states it sleeps. The first day we had to go to Walmart to get more paper towels, dish soap, and dryer sheets. There didn't seem to be a lot of detail put into cleaning and restocking before the next guests arrive. There were multiple broken cabinet doors, night lights/bulbs, window cranks, and the refrigerator door would not stay closed. The balcony had multiple loose or broken rails that was a safety concern for the little ones. We blocked them off with broken patio furniture. We also were never able to use the front door due to code not working.