10/10 Excelente
Robin F.
8 jul. 2022
Le gustó: Limpieza
Fantastic stay
This property is beautiful. My friends and had a fantastic time and would stay again. Here are some pros and cons. The Pros out weigh the
Cros.
Pros: owner Mike has great customer service, Thus, the staff was very resourceful and kind. They always showed up when called and made our stay comfortable.
Pros: the owner assured that I had transportation to and from airport and throughout our stay. When faced with a challenge, Mike and his team was available to assist without hesitation.
PROS: House is as described . Very beautiful and in a safe community. Check in process was quick and we were welcomed with Cocktails complimentary of Casa Linda.
Pros: Chef Rosie was fantastic. Food was prepared ontime and prices was as quoted.
Cons: Chef Rosie in the pm hours had three people in the home without asking. They at in the kitchen and watched her cook, then assisted with serving.
Cons: we did not like that we were invited to breakfest by guest service, thinking it was complimentary, and then was escorted to a presentation to buy the property. Great presentation, but my guest and I didn't sign up for a timeshare/owners presentation. Thosntook time away from our vacation. I didn't rent through Casa Linda timeshare. I payed through Casa Coco.
Cons: No hot water at all throughout the week.
TV and and air condition remote controls where not explained at check in. There is only AC in bed rooms. The main room is extremely hot only. And cools down in the evening once the bedrooms are cold enough to leave the door open to blow air
Con: Do not buy excursions from the vendor Pedro at Casa Linda. He did not sell us the right package. We did not like that he showed up to the Villa without calling and it was allowed on property. He showed up on the property several times while we were in the house and Sat by the pool. Very unexceptable.
Con: staff washed towels daily but didnt put them in the bedrooms. They were left on the dinning room table and bar area, where food was present.
Over all trip was fantastic. I will only stay at Casa Linda when I visit Sousa.
Robin F.
Se hospedó 6 noches en julio de 2022