Hoteles en Oberland bernés

"My room didn't have shampoo & shower gel dispenser. When I went to reception, the first answer I got was sort of "take a look again". I had to go back, take a photo, and come back to show them what was going on. Once they saw it, I got no solution for that. Just two little bottles of shower gel in a not good manner. We stayed two nights, and we had no room cleaning service (we went the whole day outside, so there was plenty of time). The hotel stairs had cables hanging on from the roof after the third floor. I would no come back"